Examples

What process mining often makes visible.

Six scenarios we regularly come across in financial processes. For each you see how we find it and what you can do about it.

These are example scenarios, not results from specific clients. As soon as we can share client cases with permission, they will appear here.

Duplicate payment

A supplier sends a reminder or a copy and both are processed.

How we find it: Comparing supplier, amount and date across all invoices, even when invoice numbers differ slightly.
What you do about it: Reclaim the money and add a control that catches this in future.

Late payment

The process is slow in one step, often approval.

How we find it: Lead time per step and per department or approver.
What you do about it: Tackle the bottleneck, for example with substitute rules for approvers.

Skipped step

The purchase order is only created after the invoice has already arrived.

How we find it: Order of events per case compared with the designed process.
What you do about it: Tighten purchasing policy and discuss after-the-fact orders per department.

Segregation of duties

A basic control that is sometimes bypassed in practice.

How we find it: Link user to step and search for the combinations that should not occur.
What you do about it: Adjust rights in the system and investigate the exceptions.

Rework

An invoice is rejected, amended and submitted again.

How we find it: Loops in the process and the cause per supplier or category.
What you do about it: Fix the cause at the source, for example with better order information.

Journal entries

Entries that still change after closing, with consequences for reporting.

How we find it: Time and author of entries compared with the closing date.
What you do about it: Manage the closing calendar more tightly and remove structural causes.

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